John Kristel, MBA, MPT, FACHE, President & CEO, Good Shepherd Penn Partners
John Kristel, MBA, MPT, FACHE, assumed the position of President & CEO at Good Shepherd Rehabilitation Network and Good Shepherd Penn Partners on June 1, 2013. John has more than 10 years of experience in senior leadership health-care roles. Prior to joining Carlisle Regional Medical Center as CEO in 2009, he served as CEO of Berwick Hospital Center in Berwick, Pennsylvania, and as Associate CEO of Pottstown Memorial Medical Center in Pottstown, Pennsylvania.
From 1998 to 2006, he worked for Tenet Health System in increasingly responsible roles: Chief Operating Officer of Graduate Hospital; and Director of Operations, Director of Rehabilitation and the Medicine Clinic and Manager of Physical Therapy, all at Hahnemann University Hospital. John earned an MBA from Temple University Fox School of Business in Philadelphia and a master’s degree in physical therapy from Drexel University in Philadelphia. He received his bachelor’s degree from Temple University.
John was named Health Management's “CEO of the Year” in 2011. John has earned fellow status with the American College of Healthcare Executives. He also is a member of the Temple University Healthcare Management Alumni Association and the Rotary Club International. He is a board member for: the American Medical Rehab Providers Association (AMRPA); Hospital Central Services Cooperative, Inc.; the March of Dimes, Northeast PA Chapter; DeSales University; and the Lehigh Valley Partnership. John also is a member of the Muhlenberg College Board of Associates and the Rotary Club of Allentown, Pennsylvania. Previously, he served as a board member for the Carlisle Area Chamber of Commerce and the Carlisle Area YMCA.
Laura Porter, Executive Director, Good Shepherd Penn Partners
Laura Porter was appointed Executive Director of Good Shepherd Penn Partners by the organization’s Board of Directors in October 2015. After a national search was conducted for a forward-thinking leader who would be responsible for clinical care, daily operations, employee engagement and patient satisfaction, Laura was selected to serve in this crucial role. As Interim Executive Director since March 2015, Laura demonstrated her ability to advance the mission of Good Shepherd Penn Partners with dedication and passion. Through her adept leadership, she continues to oversee the operational and financial performance of the organization and strengthen the partnership with Penn Medicine and Good Shepherd Rehabilitation Network (GSRN).
Prior to taking on the Interim Executive Director role, Laura served GSRN as a member of the senior leadership team for three years as Vice President, Human Resources. She has more than a dozen years of experience in the healthcare industry and more than ten years of experience in customer-centric industries, including telecommunications and insurance. Laura brings significant day-to-day operational experience to the Executive Director's position along with strong interpersonal skills. The healthcare industry has changed during the past eight years since the partnership between Penn Medicine and GSRN formed.
Value-based care and bundled payment models are redefining how all healthcare is delivered, and in recognizing this mandate, the Good Shepherd Penn Partners' Board of Directors embarked on a search for a new Executive Director who could chart the course during an era demanding higher value (higher quality at a reasonable cost) from the post-acute health delivery system. Laura's experience as a senior executive, coupled with a keen understanding of the rehabilitation business and her diverse experience in the healthcare arena, continue to serve the partnership well as we move forward in this tumultuous healthcare market, with its many changes in the funding and provision of post-acute care.
The Executive Director of Good Shepherd Penn Partners plays a vital role in managing this highly-successful partnership in a changing environment, while maintaining the focus on the care of our patients and staff. Laura continues to focus on patient satisfaction, nursing quality of care, employee engagement and finding new ways to align services to support Penn Medicine's strategies. She continues to build relationships with executive directors and clinicians at each Penn Medicine facility, including key leaders in case management, marketing, nursing and physician leadership.
Other Members of the Leadership Team
Natalie Blanden, BSN, RN, Administrator, Penn Institute for Rehabilitation Medicine (Penn Rehab)
Jean Romano MSN, RN, NE-BC, Chief Nursing Officer, Good Shepherd Penn Partners
Dr. Frank Caldera DO, MBA, Chief Medical Officer (CMO), Penn Institute for Rehabilitation Medicine (Penn Rehab)
Colleen Chancler, PT, MS, Director of Therapy at the Hospital of the University of Pennsylvania
Timothy Dillingham, MD, MS, Chair, Department of Physical Medicine and Rehabilitation, Chief Medical Officer and Physiatrist-in-Chief, Good Shepherd Penn Partners
Rob Fritch, DPT, Director, Patient Access & Experience, Good Shepherd Penn Partners
Danielle Gower, MBA, Director, Marketing & Institutional Advancement
Michael Grippi, MD, Chief Medical Officer, The Specialty Hospital at Rittenhouse
Kim Grosch, MSPT, Vice President, Therapy Services
Arley Johnson, MS, OTR/L, Director of Therapy at Pennsylvania Hospital and Penn Presbyterian Medical Center
Anissa Magwood, MJ, BSN, RN-BC, Administrator, The Specialty Hospital at Rittenhouse
Joseph Muniak, OTR/L Director of Inpatient Therapy Services for Penn Institute for Rehabilitation Medicine (Penn Rehab)