FAQs

 

Can the Specialty Hospital at Rittenhouse take patients with Medical Assistance?

Pennsylvania Medical Assistance (MAPA) and managed medical assistance plans do not recognize the long-term acute care (LTACH) level of care, which limits our ability to accept medical assistance as primary insurance.  We do accept patients with MAPA or managed medical assistance as their secondary insurance on a case-by-case basis.

What about other insurances?

Specialty Hospital at Rittenhouse is an in-network provider for many insurance companies and most of the commercial payers in the area. We are happy to review your coverage and if needed negotiate with your insurance company, if we are not contracted with your particular insurance.

Does the Specialty Hospital at Rittenhouse bill the Skilled Nursing Facility (SNF) benefit under Medicare?

No. The Specialty Hospital at Rittenhouse is licensed as a long-term acute care hospital and, therefore, the days are billed as hospital days. 

Who makes admission decisions?

We take your medical care seriously. All potential admissions are reviewed by a physician-led team. The team works together to ensure that every patient we admit is going to the best level of care to meet their needs.  Our liaison and a hospital discharge planner will work with you to coordinate your transition. 

Can I see the unit before we make a decision?

We encourage you to schedule a tour of the Specialty Hospital by calling 877-969-7342.  We also have a video tour we can show you in the hospital.  

Is the Specialty Hospital at Rittenhouse a “rehabilitation” unit?

While the specialty hospital is not a rehabilitation unit, we incorporate physical, occupational and speech therapy into your plan of care as appropriate. . Your care team will work with you to determine your individual goals and what role therapy may play in meeting them.

Can patients stay permanently?

No, patients admitted to the Specialty Hospital at Rittenhouse are in a hospital level of care that averages 25 days. As a specialty hospital we are not able to provide long-term custodial care. 

What if the patient has a physician appointment outside of the hospital?

Our staff will make the necessary arrangements for those patients who need to be seen by a physician outside of the hospital, when required. 

Are visitors allowed?

Yes. The Specialty Hospital at Rittenhouse physicians and staff works closely with your family and friends to determine suitable visiting hours. General visitation hours are from 9 a.m. to 9 p.m.—friends and family are encouraged to visit during these hours. Please note that since the care of each patient is individualized, visitations may be limited, if necessary.  Visitation is often limited during flu season.

Is parking available?

Yes. Convenient parking for Penn Medicine Rittenhouse is available at the parking garage located at 1740 South Street. We offer free parking for one vehicle per day, and discounted rates with validation for other visitors. We also have valet available from our 18th Street entrance.   

Is the Specialty Hospital accessible by Public Transportation?

Yes. Penn Medicine Rittenhouse is accessible by several public transportation routes:

The SEPTA Broad Street subway (orange line) stops four blocks east from Penn Medicine at Rittenhouse at the Lombard Street and South Street station.

The PATCO subway line from south Jersey stops at 16th & Locust Streets, just blocks from the Rittenhouse campus.

SEPTA bus route 40 stops at the Penn Medicine Rittenhouse campus, both east on South Street and west on Lombard Street.